How Can We Help?

contact us

Have a question or need help choosing the perfect flowers? We’re here to assist
you with orders, special requests, and beautiful arrangements for any occasion.

write to us

Have Question?
Contact Us!

We’re here to help with your flower orders, special requests, or any questions you may have. Reach out to us anytime, and we’ll make sure you find the perfect arrangement for your needs. 

Email Us

example@floral.shop

address

Manhattan, NY

Call Us

+1 (323)-456-9123

we’re open

8:00 am – 6:00 pm

faq

returns & exchanges

We want you to be happy with your order. If something isn’t right, please contact us and we’ll do our best to resolve the issue quickly and with care.

Due to the perishable nature of flowers, returns are not accepted, but we will gladly assist with any issues.

Please contact us within 24 hours with photos, and we’ll arrange a replacement or solution.

Yes, if there is an issue with your order, we will do our best to replace it promptly.

Refunds are handled on a case-by-case basis depending on the situation.

Simply contact us with your order details, and we’ll assist you as quickly as possible.

Changes may be possible if requested before the order is prepared or delivered.

Contact us immediately so we can try to correct it before delivery.

We aim to deliver on time, but exact times may vary depending on conditions.

We will follow delivery instructions or leave the arrangement in a safe place when possible.

Orders can be canceled if they have not yet been prepared or dispatched.

Yes, sometimes we substitute flowers based on availability while maintaining the overall style.

With proper care, most arrangements stay fresh for several days.

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Can’t Find Answer?

If you didn’t find what you’re looking for, feel free to reach out to us. We’re always happy to help and answer any questions you may have about your order or our services.